You should have received five emails after your order:

  • [Receipt] Service Name - sender JVzoo. This is the order confirmation email. The login in this email is for not for our service.
  • Your payment has been sent - sender PayPal. This is the payment confirmation for sending the first payment.
  • You've signed up for preapproved payments plan - sender PayPal. If the service is a subscription, this is the confirmation for setting up the preapproved payments plan with Paypal.
  • Your Service Name login credentials/Your license information - This is where you can find your username and password or license information. If you haven't received this email but received the other four you should reset your password or contact us.